Privacy Policy

  1. General terms.

1.1. This Privacy Policy describes how SIA Lamur flowers, 42403037435 legal address: Sporta iela 5-3, Balvi, LV-4501 (hereinafter also referred to as the “Data Controller”) obtains, processes and stores personal data obtains from its customers and persons who visit the website (hereinafter referred to as the “Data Subject” or “You”).

1.2. Personal data is any information relating to an identified or identifiable natural person, i.e. i., the data subject. Processing is any activity involving the processing of personal data, such as acquisition, recording, modification, use, viewing, deletion, or destruction.

1.3. The data controller observes the data processing principles provided by law and is able to confirm that personal data is processed in accordance with the applicable legislation.

  1. Acquisition, processing and storage of personal data.

2.1. Personally identifiable information is collected, processed and stored by the Data Controller, mainly through the online store website and e-mail.

2.2. By visiting and using the services provided in the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the Privacy Policy.

2.3. The data subject is responsible for ensuring that the personal data submitted are correct, accurate and complete. Deliberate misrepresentation is considered a violation of our Privacy Policy. The Data Subject is obliged to immediately notify the Data Controller of any changes in the submitted personal data.

2.4. The Data Controller shall not be liable for damages caused to the Data Subject or third parties if they have occurred due to false personal data.

  1. Processing of customer personal data

3.1. The data controller may process the following personal data:

3.1.1. Name and surname
3.1.2. Date of birth
3.1.3. Contact information (email address and / or phone number)
3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.).
3.1.5. Any other information provided to us at the time of purchase of the services and goods offered by the Site or by contacting us.

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.

3.3. The legal basis for the processing of personal data is Article 6 (1) (a), (b), (c) and (f) of the General Data Protection Regulation:

  1. (a) the data subject has consented to the processing of his or her personal data for one or more specific purposes;
  2. (b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  3. (b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  4. (f) processing is necessary for the protection of the legitimate interests of the controller or of a third party, unless the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data outweigh such interests, in particular where the data subject is a child.

3.4. The data controller shall store and process the personal data of the Data Subject as long as at least one of the following criteria exists:

3.4.1. Personal data is necessary for the purposes for which it was received;
3.4.2. While in accordance with the procedures specified in external regulatory enactments, the Data Controller and / or the Data Subject may exercise their legitimate interests, such as to submit objections or to bring or bring an action in court;
3.4.3. As long as there is a legal obligation to keep the data, such as under the Accounting Act;
3.4.4. As long as the Data Subject's consent to the relevant processing of personal data is valid, unless there is another legal basis for the processing of personal data.

Upon termination of the circumstances referred to in this paragraph, the data subject's personal data shall also expire and all relevant personal data shall be permanently deleted from computer systems and electronic and / or paper documents containing the relevant personal data or these documents shall be anonymised.

3.5. In order to fulfill its obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who perform the necessary data processing on our behalf, such as accountants, courier services, etc. The data controller is the controller of personal data. Payment processing is provided by the payment platforms, therefore our company transfers the personal data necessary for the execution of payments to the platform owner Maksekeskus AS.
Upon request, we may transfer your personal data to government and law enforcement authorities to defend your legal interests, if necessary, in drafting, filing and defending legal claims.

3.6. When processing and storing personal data, the Data Controller shall implement organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

  1. Rights of the data subject

4.1. In accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia, you have the right to:
4.1.1. Access your personal data, receive information about their processing, as well as request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
4.1.2. Request the correction of incorrect, inaccurate or incomplete personal data;
4.1.3. Delete your personal data ("be forgotten"), unless the law requires you to keep the data;
4.1.4. Withdraw your prior consent to the processing of personal data;
4.1.5. Restrict the processing of your data - the right to request that we temporarily stop processing all your personal data;
4.1.6. Contact the Data State Inspectorate
You can submit a request for the exercise of your rights by filling in the form in person at the address: Vidzemes Street 2B, Balvi, or by sending the request electronically by writing to the customer support service

  1. Final terms

5.1. This Privacy Policy is developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC ( General Data Protection Regulation), as well as the laws in force in the Republic of Latvia and the European Union.

5.2. The data controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. The amendments come into force after their publication on the website